Call center specialists

Find call center specialists for fast response times, increased patient satisfaction

Find call center specialists for fast response times, increased patient satisfaction

Enhance patient interactions with our sourced call center support specialists, tailored to meet your healthcare communication needs.

How much does a call center specialist cost?

Hire in North America
Hire with 5-Tek

How much can you save?

Hiring local vs. working with 5-Tek
Hourly ($)
21-25 vs. 5-15
Hourly savings
Annually ($)
80,000 vs. 10,000-30,000
Annual savings

What you can expect

response time  

12 minutes

First call
resolution rate


abandonment rate

< 1.5%

Searching for the right medical staff was daunting until we found 5-Tek Medical. Their healthcare headhunting team nailed it, providing us with skilled individuals who seamlessly integrated into our team.

Sherry T,

Clinic Manager

Frequently asked questions

How can sourced call center support specialists benefit my healthcare practice?

Our headhunting service connects you with call center experts who ensure consistent, multilingual patient communication, enhancing patient satisfaction.

What skills do your sourced call center specialists possess?

Our sourced call center specialists are adept at handling patient inquiries, appointment scheduling, and providing information in various languages, contributing to smoother patient interactions.

How do you ensure cultural sensitivity in patient interactions?

We focus on selecting call center specialists with cultural awareness and language proficiency to ensure respectful and inclusive patient communication.

Can your service accommodate practices with diverse communication needs?

Yes, our headhunting service is designed to cater to practices seeking versatile call center support, adapting to varied communication preferences and requirements.

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Book a consult today

Contact us
Patient satisfaction rate (Non-5-Tek)


Working with 5-Tek